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Terms of Service

Last updated 04/03/2025

Agreement to our legal terms

We are HeyMirza, Inc. (“Company,” “we,” “us,” “our”).

This terms of service (“Legal Terms”) describes how you may or may not engage with the website www.heymirza.com (the “Site”), or any website of ours that links to this terms of service, including but not limited to web applications, products, services, widgets and utilities you may interact with us in any other related ways including sales, marketing, customer service, messaging, communications, events, digital and physical products or services (collectively “Services”).

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and HeyMirza, Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal, or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@heymirza.com. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws. The Services are not tailored to comply with certain industry-specific regulations.

2. Intellectual property rights

Our content

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Company Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Company Content and Marks are protected by copyright and trademark laws and are provided “AS IS” for your personal, non-commercial use or internal business purpose only.

Your content

You may provide input to the Services (“Input”), and receive output generated and returned by the Services based on the Input (“Output”). Input and Output are collectively “Content.” You represent and warrant that you have all rights, and have provided any notices and obtained any consents, necessary for us to process any Inputs you submit. As between the parties and to the extent permitted by applicable law, you own all Input. Subject to your compliance with these Legal Terms, we hereby assign to you all our right, title and interest in and to Output.

We may use Content to provide and maintain the Services, comply with applicable law, and enforce our policies. If you are an enterprise client, we do not use Content that you provide or receive to develop or improve our Services. If you are not an enterprise client, we may use Content to help develop and improve our Services or for any other business purpose. Use of our Services may in some situations result in incorrect Output. We make no representations or warranties with respect to the accuracy of any Outputs and you should evaluate accuracy as appropriate for your use case, including by using human review.

3. User representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

4. User registration

You may be required to register to use the Services. You agree to keep your password(s) confidential and will be responsible for all use of your account and password. We reserve the right to suspend your account if we determine, in our sole discretion, that your use of user registration information is inappropriate, obscene, or otherwise objectionable.

5. Purchases and payment

We accept the following forms of payment:

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services, and to promptly update account and payment information. Sales tax will be added where required. We may change prices at any time. All payments shall be in US dollars. You authorize us to charge your chosen payment provider for amounts due, including recurring charges where applicable, until you cancel. We reserve the right to refuse any order.

6. Cancellation

All purchases are non-refundable. You can cancel your subscription in accordance with your agreement terms. To discuss cancellation procedures further, please email us at partnerships@heymirza.com.

7. Software

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern. Otherwise we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our Services. Any software is provided “AS IS” without warranty of any kind.

8. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

9. Third-party websites and content

The Services may contain links to third-party websites and content that are not investigated, monitored, or checked for accuracy by us. We are not responsible for any third-party websites or content accessed through the Services. If you access third-party websites or content, you do so at your own risk and these Legal Terms no longer govern.

10. Advertisers

We may allow advertisers to display advertisements in certain areas of the Services. We simply provide the space and have no other relationship with advertisers.

11. Services management

We reserve the right, but not the obligation, to monitor the Services for violations, take appropriate legal action, refuse or restrict access, remove burdensome content, and otherwise manage the Services to protect our rights and facilitate proper functioning.

12. Accessibility and non-discrimination

Accessibility

We are committed to providing an inclusive and accessible experience for all users, including individuals with disabilities. In compliance with the Americans with Disabilities Act (ADA) and other relevant accessibility laws, we strive to meet or exceed web accessibility standards such as WCAG 2.1. If you encounter any barriers, please reach out to us at accessibility@heymirza.com.

Non-discrimination

In accordance with Title VI of the Civil Rights Act, Section 504 of the Rehabilitation Act, and other applicable laws, we do not discriminate based on race, color, national origin, sex, age, disability, or any other protected status. We also comply with relevant regulations for healthcare services and Medicaid. If you believe you have been discriminated against, please contact us at accessibility@heymirza.com.

13. Privacy policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States; by continued use you consent to have your data transferred to and processed in the United States.

14. Term and termination

These Legal Terms remain in full force while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON. We may terminate your use or delete your account at any time, without warning, in our sole discretion.

15. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time at our sole discretion without notice. We cannot guarantee the Services will be available at all times and have no liability for any loss or inconvenience caused by your inability to access or use the Services during downtime or discontinuance.

16. Governing law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

17. Dispute resolution

The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. If unresolved, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. Arbitration will take place in California. Any arbitration shall be limited to the Dispute between the Parties individually and not on a class-action basis. Exceptions include disputes concerning intellectual property rights, allegations of theft or unauthorized use, and claims for injunctive relief.

18. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time, without prior notice.

19. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

20. Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY TO YOU WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

21. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand arising out of your use of the Services, your breach of these Legal Terms, or your violation of the rights of a third party.

22. User data

We will maintain certain data that you transmit to the Services for the purpose of managing performance, as well as data relating to your use. Although we perform regular routine backups, you are solely responsible for all data that you transmit. You agree that we shall have no liability for any loss or corruption of such data.

23. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communication be in writing. By registering, you consent to receive calls or texts to your registered phone number for purposes related to the Services; you can opt out at any time and standard message and data rates may apply. You acknowledge that Mirza may text and email you about your health information, including health and social services available to you.

24. California users and residents

If any complaint is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

25. Miscellaneous

These Legal Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver. If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us.

26. Contact us

In order to resolve a complaint regarding the Services or to receive further information, please contact us at support@heymirza.com. To report a suspected security incident, vulnerability, or data breach, please contact our Security Officer at security@heymirza.com.